A HomeAdvisor Alternative for Contractors Who Want Control of Their Spend
If HomeAdvisor's fees, shared leads or billing have frustrated you, you are not alone. Here is what the public record says, what to look for in an alternative, and how ProMatch is set up.
Lead prices are published by trade on the contractor signup page. You pay only when a lead is delivered, from a prepaid balance.
Common complaints, with sources
- Annual fee plus per-lead fees. The FTC reported members generally pay an annual membership of $287.99 plus a separate fee for each lead (FTC).
- Shared leads. HomeAdvisor's own terms state leads may also be sent to other member pros (terms).
- Billing. Lead fees are charged weekly for the previous week's activity, and the BBB's complaint summaries describe contractors who say monthly charges exceeded the budget they set (terms, BBB).
- Credits instead of refunds. Disputed-lead credits are at HomeAdvisor's discretion, must be requested within 30 days, and are store credit that expires after 18 months. Prepaid lead bundles are non-refundable even after cancellation (terms).
- Marketing claims. The FTC's 2023 order resolved allegations about unsubstantiated claims on lead quality and job conversion rates (FTC).
What to look for in a replacement
- No annual fee, or a fee you can cancel online.
- A hard limit on how many competitors receive each lead, plus an exclusive option.
- Prepaid or capped spend, so a bad week cannot become a bad bill.
- Prices you can read before you sign up.
- A way to flag a bad lead and a human who answers.
How ProMatch is set up
| Your concern | ProMatch approach |
|---|---|
| Annual fee | None. Optional monthly membership in credits, cancel anytime online. |
| Sharing | Maximum three contractors on shared leads. Exclusive leads available. |
| Surprise charges | Prepaid credits only. When the balance is gone, deliveries pause. |
| Price visibility | Every trade's price is on the signup page. |
| Contract | No contract. Pause or stop any time. |
The tradeoff is size. HomeAdvisor and Angi have a far bigger consumer audience, and ProMatch is a newer network. That is why we recommend a 30-day side-by-side test. See the full comparison and our cost-per-booked-job guide.
How to switch without losing momentum
- Do not cancel anything yet. Read your current terms for renewal dates and cancellation steps.
- Apply to ProMatch and add a small starting balance.
- Tag every lead by source for 30 days and record calls, quotes and booked jobs.
- Compare cost per booked job and decide where to put your budget.
Frequently asked questions
Is ProMatch a good HomeAdvisor alternative?
It is a fit if you want no annual fee, capped shared leads, an exclusive option and prepaid spend. It is a smaller network, so test it next to your current source before you move budget.
Can I cancel HomeAdvisor and join ProMatch?
They are independent. Check your HomeAdvisor renewal date and cancellation steps in its terms first. ProMatch can run alongside it.
Do I need a contract with ProMatch?
No. There is no contract and no annual fee.
How do I stay in control of what I spend?
You buy credits in advance. Each delivered lead is deducted from your balance, and deliveries pause when it reaches zero.
Ready to try it?
Applying is free and takes a few minutes. You pick your trades and your service area, and you add credits only when you are ready to start receiving leads.
Apply to Join ProMatch